Policies of Musafir Pakistan are listed below

1 – Payment and Booking Policy

  • Select your package and get a free quotation from Musafir Pakistan.
  • After receiving the quotation, a 50% Payment is required at least one week before departure.
  • Share the payment screenshot on our official WhatsApp and receive the remaining invoice from our support team.
  • The remaining 50% Invoice should be cleared at least 3 days before departure.
  • Payment methods:
    • Online bank transfer
    • Cash on visit to our office
  • Easypaisa & JazzCash transfers will be subject to a 2% extra charge on the package amount.


2 – Payment Methods

  • After booking your tour on our website, you can choose from the following methods:

    • BANK DEPOSIT:

      • Deposit booking advance in the following account:
        • Account Title: MUSAFIR PAKISTAN
        • Account Number: 0017-1008-670-633
        • Branch Code: 0707
        • Bank Name: Bank Alfalah
    • CASH ON VISIT:

      • Office Address: Suite # G-40, Ground Floor, Falaknaz Tower, Opp. Airport, Sharah-E-Faisal, Near Wireless Gate, Karachi, Pakistan
      • Contact Number: 0336-683-2018


3 – Refund and Cancellation Policy

  • 50% Refund if cancellation is made 7 days before the trip.
  • 30% Refund if cancellation is made 5 days before the trip.
  • No Refund if cancellation is made less than 3 days before the event.
  • No amount will be refunded if any person leaves the trip at any stage for any reason.
  • If the trip is canceled more than a week before departure due to weather, governmental issues, or company management issues, you will receive a full refund.
  • In case of cancellation during the trip due to natural disasters or unforeseen circumstances, the remaining amount will be refunded as per calculation.
  • Refund claims will be processed within 5 to 6 working days after approval.

4 – Terms & Conditions

  • Every Musafir must keep their CNIC & Vaccination card (Nikah Nama copy for Couple).
  • Musafirs should arrive at the pickup point 30 minutes before departure time.
  • Personal weapons/drugs are strictly prohibited.
  • Musafirs must behave ethically with fellow group members. If not, the team at Musafir Pakistan reserves the right to cancel the trip at any time.
  • Group tours can only be operated when the specific group strength is met (Minimum 12 Persons).
  • Musafirs are allowed 20 kg bags and are responsible for carrying their own luggage.
  • Any unforeseen circumstances, including but not limited to natural disasters, political, or security issues, will be covered by the member and not the company. In these situations, the extra charges will be divided equally among the members.
  • Musafir Pakistan can change terms and conditions at any time without prior notice.
  • Musafir Pakistan is not responsible for any injuries, accidents, or loss of personal items.
  • If fuel prices increase, the package price will be revised, even after booking or during the tour.
  • Musafir Pakistan strives to make your trip memorable. However, in case of any minor issues regarding Hotel, Room, Transport, Meals, etc., members should cooperate with the tour guide and company.
  • In case of road blockages, weather issues, or political situations in a particular area, we will try to provide alternative destinations or may alter the route plan as necessary.

5 – Things to Carry On A Trip

  • Vaccination card
  • Nikah Nama Copy (For Couple Package)
  • Water Bottle
  • Personal medication
  • Mosquito Repellent
  • Warm Clothes & Rain Coat
  • Trekking Shoes
  • Anything extra that you consider important

6 – Meals Menu

  • Breakfast:

    • Tea
    • Fry Egg / Omelette
    • Paratha
    • Bread
    • Chana / Aloo Bhujiya
  • Dinner:

    • Chicken Biryani / Pulao
    • Chicken Qorma / Kharai
    • Chicken BBQ
    • Mix Sabzi
    • Daal
    • Naan / Chapati
    • Raita & Salad
    • Drinks

Note: This menu will be on a rotational basis.


7 – Musafir Pakistan Services

  • Included:

    • Hotel accommodation on 3/4 persons sharing (Bed + Mattress)
    • Separate room for Couple Package
    • Luxury transportation from ISB to ISB (Coaster/Grand Cabin HiAce/SUV)
    • 2-time meals (Breakfast & Dinner)
    • BBQ & Bonfire activity
    • Basic photography for page promotion
    • All road tolls and taxes
    • Professional tour guide services
    • Sightseeing historical stories from tour guide
  • Excluded:

    • Lunches on all days
    • Jeep expenses
    • Entry tickets of forts/museums/national parks/resorts/any tourist spot
    • Heater facility
    • Laundry and ironing charges
    • Chairlift / Cable car / Boating / Parasailing / Jetski or similar charges
    • Any extra meal (Tea/Coffee/Drinks/Mineral water)
    • Personal medication
    • Extra transportation due to any reason

FAQs

Karachi se Islamabad ke tickets include nahi hain, kyun ke yeh aapki preference hoti hai. Kuch log train, bus ya air travel pasand karte hain. Hum yeh flexibility dete hain ke aap apne comfort ke mutabiq choose karein.

Hamara group Islamabad se depart hota hai, kyun ke Karachi ke travelers different transportation methods use karte hain. Aap apni convenience ke mutabiq Islamabad aayenge. Apni tickets booking hamare office se bhi karwa sakte hain

Yeh days Karachi se Karachi round trip ke liye counted hain. Sirf aapki journey ke tickets separate hain. Hum Karachi ke customers ko inform karte hain taake wo apne vacation days properly plan kar saken.

Hamare packages best quality services ke saath designed hain, jo aapko ek premium experience dete hain. Hum saste packages ke liye compromises nahi karte. Hamara goal hai ke ek baar aap hamari services use karein aur aage apne doston aur family ko bhi recommend karein

Musafir Pakistan hamesha quality aur transparency ko priority deta hai, isi wajah se hamare charges kuch agencies se thore zyada ho sakte hain. Bohat si inexperienced agencies low rates se customers ko attract karti hain, lekin hidden charges ya hotels ki low category mention nahi karti, jiski wajah se baad mein customers disappointed feel karte hain.
Musafir Pakistan ke saath apko premium accommodations, clear pricing, friendly customer service aur ek hassle-free journey milegi jo apke safar ko memorable banayegi.

  • Monday – Sunday: 10 AM to 10 PM

  • Friday: 3 PM to 10 PM

  • Customer Support: 24/7 available.

Islamabad ka dinner package mein include nahi hota. Baqi trip ke during apka breakfast aur dinner include hota hai. Agar aap first time Musafir Pakistan ke saath booking kar rahe hain, to hum apka Islamabad ka dinner complementary karenge.

Private packages mein dinner isliye include nahi hota ke private trips mein aap apni choice se khana kha sakte hain. Yeh aapko zyada pocket-friendly aur convenient hota hai, aur menu restrictions bhi nahi hoti.

Humare members alag-alag locations par stay karte hain. Isliye ham Islamabad mein “26 Number Daewoo Station” aur Lahore mein “Thokar Niaz Baig” per meeting point rakhte hain, aur sab wahan se departure karte hain.

Package details mein jo cheezein exclude hain wo clearly mentioned hain. Bas station se hotel ya hotel se pickup point tak ki taxi or cab service aapko manage karni hoti hai, jo aapka personal expense hota hai.

Group package ke sharing rooms mein approximately 4-5 persons hote hain, jo room capacity ke mutabiq decide hota hai.

Hamare group packages mein 70-75% families aur couples hotay hain. Hamare tour guide ki zimmedari hoti hai ke traveling decorum maintain rakhein. Ap bilkul fikar na karein, hamare tamam trips sirf family-oriented hain aur ham hamesha aapke comfort aur privacy ka khayal rakhte hain.

 Aap hamesha hamare official company account “Musafir Pakistan” ke through booking karein. Agar aap cash prefer karte hain to hamare office visit bhi kar sakte hain. Fraud se bachne ke liye hamesha company receipts aur account verify karein.

Ji haan, hum aapki tickets bhi arrange karenge. Aap apni dates confirm karen aur tickets ka amount alag se share kiya jayega. Ap apni tickets hamare office aa kar bhi book karva sakte hain

Package mein jeep isliye include nahi hoti ke jeep tracks par jaana client ki choice hoti hai. Jeep ka cost us waqt ke mutabiq equally members mein divide hota hai.

As per our company policy, hum unmarried couples ko separate room provide nahi karte hain, kyunke hamare partner hotels ki policy ke mutabiq marriage proof (Nikkahnama ya certificate) required hota hai.